HELP ARTICLE
Delivery and failed attempts
Updated 25 Oct 2026Coverage
Proposed launch coverage is Lagos and Abuja, subject to partner agreement.
Proof of delivery
Our partner records a signature, photo or code, as agreed. A parcel is marked Delivered only with that proof.
Failed attempts
We tell you why the attempt failed and what is needed, such as confirming the recipient’s phone number, and schedule the next attempt.
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